ROC 289555 - Licensed, Bonded & Insured
Phone
Call Us: (602) 375-2159
Location
Serving the Phoenix Metro Valley
Call Open Sesame Garage Doors
Legal

Privacy Policy

How Open Sesame Garage Doors collects, uses and protects your information. Effective October 2026.

This policy explains what information Open Sesame Garage Doors collects, how we use it, who we share it with, and the choices you have. "Open Sesame Garage Doors," "we" and "us" mean Open Sesame Garage Doors, LLC, Arizona ROC 289555.

Information we collect

When you call us, book online, request a quote or have us out for a job, we collect the information you give us: your name, phone number, email, service address, details about your garage door and the work you need, and payment details when you pay. If you apply for financing, you give that information to our financing partner, and we receive what's needed to complete the job.

Calls to our office may be recorded for quality and training.

When you visit our website, we collect standard visit data such as pages viewed, browser type and approximate location, through Google Analytics. The site also loads Google Maps and a reviews widget from Elfsight, which may set their own cookies.

How we use it

We use your information to schedule and complete your service, send estimates and invoices, take payment, answer your questions, keep a service history for your home, and, if you agree to it, send you text messages as described below. We use website visit data to understand how the site is used and to improve it.

Text messages

If you opt in, we text you from (602) 375-2159. Messages may include appointment confirmations and reminders, technician arrival updates, estimates and invoices, and, if you separately agree to marketing texts, follow-ups on open estimates, tune-up reminders and special offers. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or call (602) 375-2159.

We do not sell, rent or share your mobile number or your text messaging opt-in data and consent with any third party for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that operate our texting on our behalf.

Who we share information with

We share information only with companies that help us run the business, and only what they need for that job:

  • ServiceTitan, our office software, which handles scheduling, customer records, call tracking and recording, email, text messages and card payments.
  • Service Finance Company, if you apply for financing through us.
  • Google (Analytics and Maps) and Elfsight (reviews widget), for the website.

We may also disclose information if the law requires it, or to protect our rights or someone's safety. We do not sell customer information.

How long we keep it

We keep customer records for as long as they're useful for your service history and warranty questions, and as long as the law requires us to. There is no set date when records are deleted.

Your choices

You can opt out of texts at any time by replying STOP. You can ask us what information we have about you, ask us to correct it, or ask us to stop using it for marketing by contacting us below. We'll respond within a reasonable time.

Children

Our services are for adults. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll post the new version here with a new effective date.

Contact us

Open Sesame Garage Doors
P.O. Box 3072, Gilbert, AZ 85299
(602) 375-2159
OpenSesameGarageDoors@gmail.com